The guide line is sold as a digital product. Refund handling is kept straightforward.

General rule

Digital guide purchases are normally final once delivery is made available.

• The products are digital files, not physical goods.
• Once the download has been delivered or access has been made available, purchases are generally non-refundable.
• If a buyer is unsure which edition fits, the lighter guide is usually the better first move.

When Harper Digital will review for refund or correction

Cases that should be raised directly

• A duplicate charge.
• A technical delivery failure that Harper Digital cannot correct within a reasonable time.
• The wrong file bundle being delivered because of a fulfillment error on Harper Digital's side.

What is not a refund reason by itself

Common issues that do not automatically qualify

• Changing your mind after purchase.
• Preferring a different edition after downloading the first one.
• Difficulty with third-party software, APIs, or hardware outside Harper Digital's control.

How to request help

Use one support channel and include the basics

Send the order email, the edition purchased, and a short description of the issue to support@harperdigitalstudio.com. That is the fastest route to a correction, replacement link, or refund review where appropriate.